Introduction and Data Controller

Hylmatic Mrentos ("we," "our," or "us") operates this website to provide career development services focused on news writing and editing. We're committed to protecting your personal information and respecting your privacy rights. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

As the data controller, Hylmatic Mrentos is responsible for your personal data. Our registered address is 2nd Floor, Thankam Complex, Near Palat Hospital, West Yakkara, Palakkad, Kerala 678001, India. You can reach our privacy team at [email protected] for any privacy-related inquiries.

Information We Collect

We collect various types of information to provide and improve our services. This includes both information you provide directly and data we gather automatically when you use our website.

Personal Information You Provide

• Name and contact details when you register for programs or contact us
• Educational background and professional experience for course enrollment
• Payment information when purchasing our services (processed securely)
• Communication preferences and feedback you share with us
• Resume and portfolio materials for career development services

Automatically Collected Data

• IP address and device information for security and analytics
• Browser type and version, operating system details
• Pages visited, time spent on site, and navigation patterns
• Referral sources and search terms used to find our site
• Cookies and similar tracking technologies as detailed in our cookie policy

How We Use Your Information

We use your personal data for legitimate business purposes and with your consent where required by law. Our primary goal is to deliver quality educational services while respecting your privacy.

We may also use aggregated, non-personal data for statistical analysis and market research. This helps us understand trends in the career development field and improve our services for all users.

Data Sharing and Third Parties

We don't sell your personal information to third parties. However, we may share your data in specific circumstances with trusted partners who help us deliver our services effectively.

Service Providers

We work with carefully selected service providers who assist with website hosting, payment processing, email communications, and analytics. These partners are contractually obligated to protect your data and use it only for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by Indian law, court orders, or government requests. We'll notify you of such disclosures unless legally prohibited from doing so.

Your Rights and Choices

Under Indian privacy laws and our commitment to data protection, you have several rights regarding your personal information. We've made it straightforward to exercise these rights.

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this information in a commonly used, machine-readable format within 30 days of your verified request.

Correction and Updates

If any of your personal information is inaccurate or incomplete, you can request corrections through your account settings or by contacting our support team. We'll update your information promptly.

Deletion Rights

You may request deletion of your personal data, subject to certain legal and contractual obligations. We'll honor deletion requests unless we need to retain specific information for legitimate business purposes or legal compliance.

• Email us at [email protected] with your request
• Include your full name and the email address associated with your account
• Specify which rights you wish to exercise and provide verification
• We'll respond within 30 days with the requested information or action taken

Data Security and Retention

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated to address emerging threats.

Security Measures

• SSL encryption for all data transmission between your device and our servers
• Secure server environments with regular security updates and monitoring
• Access controls ensuring only authorized personnel can view your data
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy best practices

Retention Periods

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Account information is typically kept for three years after account closure, while transactional records may be retained longer for tax and audit purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how you use our site. You have control over how these technologies are used.

Types of Cookies We Use

• Essential cookies that enable basic website functionality
• Performance cookies that help us understand how visitors use our site
• Functional cookies that remember your preferences and settings
• Analytics cookies that provide insights into user behavior and site performance

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may affect some website functionality, but essential features will continue to work.

International Data Transfers

While our primary operations are in India, some of our service providers may process data in other countries. When we transfer personal data internationally, we ensure appropriate safeguards are in place to protect your information.

These safeguards include standard contractual clauses approved by relevant authorities, adequacy decisions, or other legally recognized protection mechanisms. We regularly review our international partners to ensure they maintain appropriate data protection standards.

Children's Privacy

Our services are designed for individuals aged 18 and older. We don't knowingly collect personal information from children under 18. If you're a parent or guardian and believe we've inadvertently collected information from a child, please contact us immediately so we can remove that information.

For users between 16-18 years old who may access our educational content, we recommend parental guidance and supervision when engaging with our career development resources.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email (if you've provided an email address) and by posting a notice on our website.

We encourage you to review this policy regularly to stay informed about how we're protecting your information. The date at the top of this policy indicates when it was last revised.